my background

My professional experience has mostly been focused on the discipline of software quality assurance but I also have experience in the following areas:

  • EDI Development
  • Software Development Methodologies
  • Architecture
  • Product Management

To view details of example work please click here.  This page is a web version of my resume but more traditional print versions are also linked below. If you have any questions or what to discuss an opportunity please contact me.

– krypton –

my professional resume

resume hard copy

to download a copy of my resume please click the button below (links to a copy in Google Drive)

web version

contact information:

Contact information (links) are at the footer of the page.

My career objective is to secure a director, senior director or VP position that allows me to leverage both my technical expertise and abilities but also my passion for mentoring and leading a dedicated team of quality assurance professionals.

education information:
B.S. Computer Science, May 2004
Thomas J. Watson School of Engineering and Applied Science at Binghamton University in Binghamton, NY

binghamton university logo

professional experience:
Market Force Information
March 2019 – Current
Title: Global Director of Quality Assurance
responsibility details:

  • Details coming soon

Waystar (formerly Navicure, the result of a merger with Zirmed) in Duluth, GA
June 2006 – March 2019
Titles: Enterprise QA Architect, Director of Quality Assurance, Director of EDI Development & QA, QA Manager, QA Engineer
responsibility details:

  • Leader of 14 direct reports, including interns, contractors, entry-level, mid-level, senior-level, and 2 team leads
  • Leading the testing effort of 3 product lines in a SAAS model that conducted 1M+  transactions daily
  • Completed hiring, training, and mentoring new employees and conducted performance reviews
  • Assisted in the development of a department bonus plan and completed bonus evaluation/payouts ($10K+ quarterly budgeted for the team)
  • Creating and enforcing company-wide QA policies including documentation standards, test plan standards, and automation test standards
  • Cross Agile team QA communication and test coordination efforts
  • Communicated release status to upper management, client services, and product development representatives
  • Led post-release validation efforts during production deployment
  • Maintained a release quality rate of 92% or greater per release
  • Oversaw the daily execution of over 400 automation tests on multiple platforms
  • Designed, wrote, and oversaw the creation of automated Selenium library-based UI automated test programs. Automation was written in Python and C#
  • Built automated testing in Python for a backend data processing engine custom written in C++, Java, Perl, and PL/SQL
  • Designed automated test framework for API and reviewed tests (including manual) written by QA engineers
  • Worked remotely with contract employees to ensure high standards met (communicated via Jabber, Slack)
  • Transitioned products developed by contract teams to company teams
  • Completed code reviews of automation code written by employees
  • Participated in software design sessions and gave direct feedback to product and development about ease of use and workflow issues

Digital Envoy in Norcross, GA
October 2004 – June 2006
Title: Quality Assurance Engineer
responsibility details:

  • Testing products from two different business units (Software specialized in IP Geolocation with clients in advertising, banking, and various other websites)
    • Digital Element
    • Digital Resolve
  • Responsible for acceptance testing & regression testing leading up to GA launch (product was server-based and updated with new installation version)
  • Responsible for testing environment set up
    • This was conducted on physical devices
  • Conducted the following forms of testing
    • black-box testing (positive and negative)
    • grey box testing
    • load/stress testing
  • Maintained servers in a secure data center

speaking experience:
May 2016 – STAREast in Orlando, FL
presentation title: The Canary in the Coal Mine
(to download a copy of a presentation click the icon below)