my background
My professional experience has mostly been focused on the discipline of software quality assurance but I also have experience in the following areas:
- EDI Development
- Software Development Methodologies
- Architecture
- Product Management
To view details of example work please click here. This page is a web version of my resume but more traditional print versions are also linked below. If you have any questions or what to discuss an opportunity please contact me.
– krypton –
my professional resume
resume hard copy
to download a copy of my resume please click the button below (links to a copy in Google Drive)
web version
contact information:
Contact information (links) are at the footer of the page.
objective:
My career objective is to secure a director, senior director or VP position that allows me to leverage both my technical expertise and abilities but also my passion for mentoring and leading a dedicated team of quality assurance professionals.
education information:
B.S. Computer Science, May 2004
Thomas J. Watson School of Engineering and Applied Science at Binghamton University in Binghamton, NY
professional experience:
Market Force Information
March 2019 – Current
Title: Global Director of Quality Assurance
responsibility details:
- Details coming soon
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Waystar (formerly Navicure, the result of a merger with Zirmed) in Duluth, GA
June 2006 – March 2019
Titles: Enterprise QA Architect, Director of Quality Assurance, Director of EDI Development & QA, QA Manager, QA Engineer
responsibility details:
- Leader of 14 direct reports, including interns, contractors, entry-level, mid-level, senior-level, and 2 team leads
- Leading the testing effort of 3 product lines in a SAAS model that conducted 1M+ transactions daily
- Completed hiring, training, and mentoring new employees and conducted performance reviews
- Assisted in the development of a department bonus plan and completed bonus evaluation/payouts ($10K+ quarterly budgeted for the team)
- Creating and enforcing company-wide QA policies including documentation standards, test plan standards, and automation test standards
- Cross Agile team QA communication and test coordination efforts
- Communicated release status to upper management, client services, and product development representatives
- Led post-release validation efforts during production deployment
- Maintained a release quality rate of 92% or greater per release
- Oversaw the daily execution of over 400 automation tests on multiple platforms
- Designed, wrote, and oversaw the creation of automated Selenium library-based UI automated test programs. Automation was written in Python and C#
- Built automated testing in Python for a backend data processing engine custom written in C++, Java, Perl, and PL/SQL
- Designed automated test framework for API and reviewed tests (including manual) written by QA engineers
- Worked remotely with contract employees to ensure high standards met (communicated via Jabber, Slack)
- Transitioned products developed by contract teams to company teams
- Completed code reviews of automation code written by employees
- Participated in software design sessions and gave direct feedback to product and development about ease of use and workflow issues
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Digital Envoy in Norcross, GA
October 2004 – June 2006
Title: Quality Assurance Engineer
responsibility details:
- Testing products from two different business units (Software specialized in IP Geolocation with clients in advertising, banking, and various other websites)
- Digital Element
- Digital Resolve
- Responsible for acceptance testing & regression testing leading up to GA launch (product was server-based and updated with new installation version)
- Responsible for testing environment set up
- This was conducted on physical devices
- Conducted the following forms of testing
- black-box testing (positive and negative)
- grey box testing
- load/stress testing
- Maintained servers in a secure data center
speaking experience:
May 2016 – STAREast in Orlando, FL
presentation title: The Canary in the Coal Mine
(to download a copy of a presentation click the icon below)